SMS Messaging Policy

Effective Date: February 28, 2026

North Star AI uses SMS messaging for service-related communications only.

For assistance, reply HELP. To stop receiving messages, reply STOP. Message and data rates may apply.

Information We Collect When you communicate with us via SMS, we may collect: • Your mobile phone number • The content of messages you send • Date and time of messages • Service-related information you voluntarily provide

How We Use Your Information We use SMS communications solely for operational and service-related purposes including: • Maintenance support • Service scheduling • Emergency notifications • Work order updates • Property-related assistance

We do not use SMS for promotional marketing.

Consent to Receive Messages You provide consent to receive SMS messages by initiating communication with us. Messaging is conversational and event-driven based on your request.

Opt-Out Instructions You may opt out of SMS communications at any time by replying STOP.

Support For assistance with messaging, reply HELP.